Shipping & Returns

Shipping

Bags ship for a flat rate of $10 on all domestic orders from Charleston, South Carolina.  Free shipping is offered when you subscribe to our email list.  Bags are packed in 1-3 business days and shipping may take up to 3 days.  Your order typically takes 2-6 days to arrive in total.

International shipping is a $25 flat rate.  This will be applied automatically at checkout. We do not cover import taxes or customs.  

If you need your bag sooner please contact Alesya at alesya@alesyabags.com.  She deeply understands bag, gift and client emergencies and will do her best to get your bag ASAP.

Returns & Exchanges

Wrong size?  Color not as expected?  No problem.  We're online shoppers too and understand.

We accept returns and exchanges on all items, including sale unless otherwise noted, within 30 days of your order being shipped.

Please email alesya@alesyabags.com with a subject line of ‘Return’ or ‘Exchange’ and a paid USPS return label will be sent via email within 48 hours.  

Bags must be returned in new/unused condition.  Returns are processed within 1 week of the return being delivered.  You will receive a confirmation by email when your exchanges/refunds are processed.